Home Care Services
The flexibility of home care enables you to live safely and comfortably in the home you know best. From daily or weekly care visits right through to the dedicated support of a live-in career, there are plenty of home care services available – and even on a temporary basis.
By choosing Grove Care Agency home care, you’re safe in the knowledge that the support is fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW). With 30 years’ experience in the sector, we’re widely recognized as one of the UK’s top home care providers, and the only one that is endorsed by Skills for Care as a Centre of Excellence.
Offering the full range of home care services, you can choose the service to match your current needs, whether that’s switching between a live-in career and a visiting career or receiving nursing care if your health care needs have changed. We’re here through it all, to fully support you with our exceptional home help.
Home Care Services
The flexibility of home care enables you to live safely and comfortably in the home you know best. From daily or weekly care visits right through to the dedicated support of a live-in career, there are plenty of home care services available – and even on a temporary basis.
By choosing Grove Care Agency home care, you’re safe in the knowledge that the support is fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW). With 30 years’ experience in the sector, we’re widely recognized as one of the UK’s top home care providers, and the only one that is endorsed by Skills for Care as a Centre of Excellence.
Offering the full range of home care services, you can choose the service to match your current needs, whether that’s switching between a live-in career and a visiting career or receiving nursing care if your health care needs have changed. We’re here through it all, to fully support you with our exceptional home help.
Complex/Palliative Care
We understand how distressing it can be to see how a terminal illness is affecting a loved one. That’s where we can help; by providing specialist palliative care support so your family can make the most of your time together.
Palliative care at home allows you to stay in the place you feel most comfortable, surrounded by memories and the people you love. With the one-to-one support from a compassionate career who is experienced in palliative care, you can have specialist support whenever it is needed.
Whether you are looking for a full-time live-in career or intermittent visits from a local care team, we provide a full range of services for palliative care that follows the national palliative care guidelines. Our support covers all aspects of care including personal care, pain management, administering medication, cooking meals and companionship.
We’re able to provide fast-track palliative care at a moment’s notice. We frequently work alongside a number of organizations including hospices, support groups, continuing health care teams and district nurses. This enables us to offer the right level of home care for both patients and families alongside other elements of your care plan.
Live-in Care
Live-in care helps you live the life you want on your own terms. By getting to know your preferences and routines, we’ll put a unique package of support in place with a carefully chosen career. Together, we’ll help you stay in the home you know and love.
Here at Grove Care Agency, live-in care is a dedicated and fully managed service regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW). For a long time, we’ve been offering adults of all ages the extra comfort and reassurance of 24-hour one-to-one support, enabling you to stay in the place you know and love – your home.
We ensure you are matched with a suitable live-in career and liaises regularly with you and your family to make sure everything runs smoothly.
Respite Care
Everybody needs some time for themselves, even more so when they care for someone else. This is where respite care can be integral to you and your career’s routine. Whether it’s covering a two-week holiday, a short break, or needed because of sickness or a family emergency, we’re here when you need us. We offer one-to-one care from skilled professionals trained in our Skills for Care endorsed training program.
Our experienced team of dedicated careers are all trained to provide the highest standard of care possible. We’re here to make sure the person you care for has the right support, even if you’re not around. As we’re regulated by the Care Quality Commission (CQC), you can rest assured that your loved one is safe and has everything they need. Whether respite care is for disabled people, companionship or condition led care, we are able to support you every step of the way. We will give you information and advice throughout and aid you when you’re arranging respite care to get a change of scenery.
Emergency Respite Care
Circumstances can suddenly change meaning that you need home care at the drop of a hat. We have careers ready to help at any time, so if you need emergency care it’s likely that one of our trusted careers can help. Call us if you need home care in a hurry. We can arrange for care to start in as little 24 hours of you getting in touch. In a crisis, we can often turn this around even quicker.
We’re available day and night to take your call. With experience in supporting people of all ages and conditions, our careers are fully trained in supporting a variety of complex needs.
Overnight Care
Home care doesn’t stop at the end of the day. Our nursing-led careers also provide overnight care so you or your loved one can rest comfortably through the twilight hours too.
Overnight care is when an expertly trained career stays in your home overnight to meet your normal activities of daily living. Care needs don’t stop at the end of the working day – fortunately for many who need help, neither does caregiving.
You may find you need night-time care if you or someone close to you feels uncomfortable being left alone. One-to-one nightly care from one of our fully trained careers means someone is there to assist with toilet breaks, administering medication or moving position in bed.
Everybody is different and each situation is unique, which is why our overnight care is tailored to you. With a dedicated night-time career, help is available at any time. It means you or your loved one can stay in your own home – the place that is most comfortable.
It can be daunting to acknowledge that care is needed. Let us put your mind at ease – speak to our friendly team and find out how we can help you.
Rehabiliation Care
Grove Care Agency provides comprehensive rehabilitation services for people with complex mental health needs. We align our services with the recommendations of the Joint Commissioning Panel for Mental Health, ensuring our patients are given the highest quality care to enable an appropriate transition back home or into community services, wherever possible. Grove Care Agency specialises in behavioral support for people needing services within a broader, but focused pathway of care. Our team of careers provides support within the following specialisms:
- Active rehabilitation for severe and enduring mental health
- Learning disabilities and autism
- Personality disorders
- Neuropsychiatry, older adults and dementia
- Transitional Living Services for Young People and Young adults
Domiciliary Care Support
With domiciliary care, you or your loved one can continue to stay in the place you feel most comfortable – at home. We provide ongoing support that’s completely built around your needs and routines. It’s one of the many reasons why we’re the nation’s favorite for home care.
Domiciliary care is provided to people who still live in their own homes but require additional support with activities, including household tasks, personal care and any other activity that allows them to maintain both their independence and quality of life.
Many families are opting for domiciliary care – otherwise known as care at home – because it puts them back in control of the support they receive. With one-to-one personal attention, from 30 minutes a week and up to several visits a day or overnight support, our care plans are completely built around you. You can even opt for a live-in round-the-clock career living with you at home.
Dementia Care Support
A change of routine and environment can be very daunting for someone who’s living with dementia. That’s why more families than ever are turning to home care rather than residential care, so their loved one can stay in the place they know and love instead of nursing homes.
As one of the UK’s leading dementia home care providers, our team with experience in supporting people with dementia to live an independent life at home. We have introduced a Dementia Champion accreditation to qualifying careers and managers who have completed the necessary training and assessment to a high standard.
Our managers and careers have all undertaken extensive training and assessment to ensure they have the all the skills to provide outstanding dementia care.
With Grove Care Agency you have the peace of mind of a fully managed, licensed and regulated service – by the Care Quality Commission.
We’re helping people every day – across all parts of London – to cope with the various challenges that come with dementia and memory loss. With hundreds of different strains of this sometimes-debilitating condition, and many different stages, one of our handpicked careers will maintain your loved one’s everyday routines and can ease the strain on your family – offering an alternative to care homes.
Residential Elderly Care
Strictly speaking, residential care is for older people whose needs are low. They may need some assistance with day to day tasks such as washing or dressing but don’t require more specialist nursing care or dementia support. Confusingly, many organisations use ‘residential care’ interchangeably with homes offering most services.
A residential care home is generally run by managers with a certified management qualification, such as a Registered Manager’s Award. Staff members are available 24-hours a day, including a key number of qualified care assistants. When required, district nurses can be called into the home to administer certain medicines, or to assist in treating any complex wounds.
If a loved one, or the person you care for, is finding it difficult to live independently at home, home, then it may be the sensible time to consider residential care. Residential care offers the perfect way to give someone as much of that independence back, giving them the added security of care professionals 24-hours support.
Individuals who require a little more support may be better suited to our nursing care or dementia care facilities
Physical Disabilities
The service we provide for our clients with physical disabilities goes one step further than most other care providers. The care service is specially tailored for the individual but furthermore, we provide a full evaluation of your home. This evaluation can be supported by a separate occupational therapy assessment, and we will work with you to help you source equipment or adapt your home.
Just because you may have a physical disability does not mean you can't enjoy a full and active life living in your own home. Our professional carers will listen to your needs and put together a bespoke support package to meet your requirements. This can range from once a week visits to daily visits or even live-in care. We can help you with a wide range of tasks including domestic duties around the home, personal care and washing, social appointments and hobbies. Indeed, our support packages are aimed at helping you stay independent in the comfort of your own home, allowing you to maintain your everyday routine.
Mental Health Disorders
Living with a mental health issue can be debilitating and have a significant impact on your daily life. One in four people in the UK have problems with their mental health in their lifetime; if mental illness is left untreated it can become a catalyst for a variety of medical complications and can lead to extended periods of hospitalisation. However, suffering from a mental illness doesn’t have to stop you, or a loved one, continuing to live the lifestyle you want. With the right support, those suffering from their mental health can live fulfilling independent lives
Alcohol/Substance Misuse
These services provide care, treatment and support in the community for people with substance misuse problems. They may also help people who have a dual diagnosis or co-occurring disorders (COD), where the person is experiencing a mental health problem and also has a substance misuse problem.
People are primarily cared for by a doctor, nurse or social worker, but services are provided by a broad range of health and social care professionals, working in multidisciplinary teams.
Hospital Discharge
If you or someone you know has been in the hospital or had an illness or fall, you may need temporary care to help you get back to normal and stay independent.
This temporary care is called intermediate care, reablement or aftercare
Most people who receive this type of care do so for around 1 or 2 weeks, although it can be free for a maximum of 6 weeks. It will depend on how soon you are able to cope at home
Condition Led Care
From spinal injury to brain injury; degenerative conditions, to congenital disease, through our nurse-led, tailored approach we provide the support our service users and clients need to manage their condition and maintain the lifestyle they choose. Working with such a range of clients with high dependency care needs and conditions means that our people are skilled in many interventions, varying in complexity, including:
- Bowel management
- Condition-led care
- Epilepsy awareness
- Gastrostomy management
- Medication management and prompting
- Skincare regimes
- Use of a range of equipment
- Ventilation and airway management
We're committed to providing exceptional care through clinical excellence; our nurse-led teams ensure that we're always upholding the highest standards of quality care for our clients, through regular monitoring, review, and training.
Personal Care
Personal care is available for any daily tasks you may need support with, such as bathing, showering, applying creams and lotions, dressing and toileting, all in the comfort of your own home.
Working to your regular routines, and ensuring that support is tailored to your specific requirements, a fully trained carer or support worker offers discreet and professional personal care in the way that’s most comfortable to you.
We believe in the importance of a continuous service and the same familiar faces, especially when it comes to personal care. Speak to us to find out more about how we can support you or a loved one.
Social Care
Some disabled children and their parents will need practical support both inside the home and outside it. Local authorities have a legal responsibility to help families with disabled children.
- Practical assistance in the home, such as help with the personal care of your child, for example, help to get in and out of bed
- Recreational equipment such as a TV, radio or computer
- Leisure facilities (this could mean outings or a day center placement)
- Travel and other assistance, such as travel to and from a day center
- Home adaptations and disabled facilities, such as handrails or hoists
- Holidays and short breaks
- Meals
- Telephone and other related equipment
Nutritional Care
These days, it seems you can’t open a newspaper or turn on the TV without being offered some new piece of advice on what you should or shouldn’t eat. No sooner did we start buying low fat spreads than we were told to switch back to butter, and we’re probably being a bit optimistic if we try counting a blueberry muffin as one of our “five a day”.
As we get older, our nutritional requirements change, to match the changes in our bodies and our pace of life. The diet you had aged 20 might not be the one that’s best for you at 70 or 80! Eating properly helps us remain in good condition, both physically and mentally
As we get older and do less physical work and strenuous exercise, we tend to feel thirsty less often, but that doesn’t mean our bodies no longer require fluids. Staying hydrated is vital, we make sure you drink plenty of fluids throughout the day. Even caffeinated drinks such as coffee and tea will help to keep dehydration at bay.
After a short interview, we will be able to understand all your needs and tailor our services to your needs
Administrative
Care workers should only administer medicines when this is clearly documented in the care plan. The care workers must be trained and competent to do so. The prescriber's directions must be clear, specific, and unambiguous.
Doses must only be left out for a person to take later, if it has been agreed with them, and a risk assessment has taken place. This information should be recorded in the care plan and an appropriate record should be made on a medication administration record.
Financial Care and
Correspondence
- Advice on managing a budget
- Assistance with correspondence
- Assistance with paying bills
Our staff can offer help with most aspects of day to day budgeting.
We can also assist in helping to re-establish the above life skills following illness, hospitalisation or any other circumstance which has led to a loss of independence.
