Training

Safeguarding of Vulnerable

A vulnerable adult is defined as a person who, for any reason, may be unable to take care of themselves or protect themselves against significant harm or exploitation. Safeguarding vulnerable adults involves reducing or preventing the risk of significant harm from neglect or abuse, while also supporting people to maintain control of their own lives.

This does not only refer to adults who lack capacity. Adults with full capacity can still be considered vulnerable if they are unable to take care of themselves or protect themselves from significant harm.

When safeguarding a vulnerable adult you:

  • Ensure they can live in safety, free from abuse and neglect
  • Empower them by encouraging them to make their own decisions and provide informed consent.
  • Prevent the risk of abuse or neglect, and stop it from occurring.
  • Promote their well-being and take their views, wishes, feelings and beliefs into account.

Health and Safety

Professionals working in the Care industry have a duty to ensure that as well as basic workplace Health and Safety, all their activities fulfill the requirements of more niche legislation – such as guidelines relating to Deprivation of Liberty or Safeguarding. Whatever sector you work in, all workplaces are obliged to comply with the legislation set out in The Health and Safety at Work Act 1974 and The Management of Health and Safety at Work Regulations 1999. Care professionals should also be aware of The Mental Capacity Act 2005, The Deprivation of Liberty Safeguards (MCA DOLS), and The Health and Social Care Act 2012.

Risk Assessment Health and Safety

The concept of ‘Risk Assessments’ can often strike fear amongst organisations and to those people responsible for carrying them out.

This Risk Assessment course dispels all the myths around risk assessments and explains in very easy terms how to approach risk assessments and how to carry out your own.

Health and Safety can only work if it can be understood. This risk assessment course takes delegates through some of the most effective and yet ‘easy to use’ formats available.

The skill to risk assessments is to prioritise risks and then focus on areas where the consequences of hazards are most severe. It really isn’t any more complicated than that.

This risk assessment training will give delegates indispensable insight and guidance into the application of these legal requirements in the workplace.

Moving and Handling Theory

Delivering handling theory training before delivering practical handling training ‘sets the scene’ and helps those being trained understand the ‘why’ of safe handling before the ‘how’.

This dramatically improves the quality of safe handling in practice, which, therefore, promotes the best interests of those you provide a service to.

This is mandatory training for induction (not withstanding the fact it's a legal requirement).

Moving and Handling Assessments

Moving and handling risk assessments help identify where injuries could occur and what to do to prevent them. It should be possible to complete the majority of assessments in-house as no-one knows your business better. The person carrying out the assessments must be competent to identify and address the risks from the most complex handling activities you undertake. This usually requires specific training.

Moving and Handling Practical

Working within healthcare and social care often involves moving, lifting, or otherwise manually handling people. With this in mind, our moving and handling training programs are designed to highlight the risks and requirements associated with manual handling. Safe moving and handling require healthcare employees to know the correct procedures for moving adults and children without causing injury to either themselves or the person they are supporting. This includes learning to use hoists and other aids and being aware of the legislation surrounding moving and handling. Training may include moving & handling of patients or general moving & handling training.

Fire Safety 1: Hazards and Prevention

This care home based title will teach care workers how to identify potential hazards and prevent the outbreak of fires. Covering areas such as the legal framework surrounding fire and how fires start, this title goes on to explain how to reduce the risk of injury from fires by stopping them from spreading. This title was developed to encompass the latest legislation and conform to the Care Certificate Standards.

Subjects covered include:

  • Legal Requirements for Fire Safety Training
  • How Fire Starts
  • Fire Hazards
  • Fire Prevention
  • Fire Extinguishers

Fire Safety 2: Drills and Evacuation

Ensuring that your care home staff are fully aware of what must be done in a fire is vital to providing a safe environment. Building on the lessons learned in Fire Safety 1: Hazards & Prevention this title will teach care workers what to do if a fire were to break out in a care home. It will teach your staff the importance of fire drills and appropriate training as well as when people should and shouldn't be moved, and where they should be moved to.

Subjects Covered Include:

  • Introduction
  • Fire Risk Assessment
  • Fire Training
  • Personal Evacuation Plans (PEEPs)
  • Evacuation Equipment
  • The Means of Escape
  • Fire Doors
  • Fire Drills
  • Fire Plans
  • What to do in an Emergency
  • Summary

Emergency First Aid

This course is designed for people who want to receive training in emergency first aid. It is especially suited for nominated first aiders in smaller, low risk working environments, such as small offices. The course covers first aid protocols for adult casualties only.

Candidates need a basic command of English (defined as Level 2). While we are often able to provide support to people who do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance.

This course provides basic life saving first aid skills and knowledge of workplace health and safety regulations, covering:

  • Adult resuscitation (CPR)
  • Burns and scalds
  • Choking adult
  • Communication and casualty care
  • Defibrillator prompts and how to respond (theory-based)
  • Defibrillator pad placement (theory-based)
  • Minor and severe bleeding
  • Role of the first aider (including knowledge of health and safety regulations)
  • Seizures
  • Shock
  • Unresponsive adult

Effective Hand Hygiene

Hands are the most common way in which microorganisms can be transported and subsequently cause infection. In order to prevent the spread of microorganisms to those who might develop serious infections by this route, hand hygiene must be performed effectively.

There is considerable evidence that Service User contact results in contamination of health care professional’s hands by pathogens that cause healthcare-associated infections (HCAI). Effective hand hygiene is recognized as the single most important procedure for significantly reducing/preventing infection, leading to improved morbidity/mortality rates.

In most care settings, staff receives training in infection control including hand hygiene. But over time, staff can become complacent and underestimate what poor hand hygiene can cause vulnerable Service Users.

Medication Training

Medication administration is a critical service for all health care and social care providers. Medication errors made by a health or social care professionals risk patient safety and unwanted scrutiny from regulators and safeguarding teams. We believe medication administration training should be provided by a specialist team of pharmacists and nurses, whose sole passion is focused around teaching just this one subject. Our practical face-to-face and our online courses focus on administering medicines systematically using a 12-step process to avoid complacency and reduce errors. Our courses use simulated medicine rounds to assess competency and have been shown to reduce medication errors by 36%.

Incident Investigation

The recognition, investigation, and reporting of serious incidents is a fundamental skill for senior managers (Clinical and operational) in any health care setting.

This course aims to equip attendees with a good understanding of how to recognise, investigate, and report a Serious Incident.

The training utilises NHS England principles as well as local service standard tools and processes.

The course follows a workshop model and candidates will work through real case examples to embed learning.

Effective Communications Skills

Communication is all about making contact with others and being understood. This short guide will give you tips on how to communicate with the people you work with. It includes specific help when communicating with people with autism, dementia and hearing impairments.

Good communication skills will help you:

  • develop working relationships
  • provide clear information.
  • give and receive information about the care and support you are providing
  • provide emotional support to the people you work with
  • carry out an assessment of an individual’s care needs

Assertiveness

Assertion means standing up for what you want. Stating your needs clearly. It means expressing opposition. It means confrontation and it takes courage. Some find it harder than others because of their natural easy-going style and therefore more practice is required. However, the aim should not be just to gain a win. The aim should be to solve the problem and get the best result. The assertion should not be synonymous with aggression because aggressive people adopt an ‘I win – you lose’ mentality to achieve their objectives.

This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go unnoticed in the workplace. Assertiveness training will provide delegates with effective tactics to build courage and defy work bullies. Those who have attended the courses have expressed that becoming more assertive at work was made easier once they applied the techniques gained from the seminar.